Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

When you make a purchase, sign up for emails, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through third-party providers)

Non-Personal Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited and time spent on our site

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide local pickup coordination

• Communicate with you about orders, updates, or inquiries

• Send marketing emails (only if you opt in)

• Improve our website and customer experience

• Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

• Payment processors (e.g., Shopify Payments, PayPal)

• Shipping providers

• Website hosting and analytics services

These third parties are required to protect your information.

4. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance your browsing experience

• Analyze site traffic

• Remember your preferences

You can adjust your browser settings to refuse cookies if you prefer.

5. Email Marketing

If you choose to subscribe to our email list, we may send you updates about:

• New products

• Events and markets

• Promotions

You can unsubscribe at any time using the link in our emails.

6. Data Security

We take reasonable steps to protect your personal information using secure technologies and best practices. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You may request to:

• Access the personal information we have about you

• Correct or update your information

• Request deletion of your data (subject to legal requirements)

To make a request, contact us at:
rootedrefillco@gmail.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.